Shipping Policy
Shipping Policy
Thank you for shopping with us! We want your experience with us to be as smooth and hassle-free as possible. Below are the details of our shipping policy:
Shipping Locations
We currently ship to the following locations:
- Domestic Shipping (within [Country])
- International Shipping (Please note, international orders may be subject to customs duties and taxes depending on the destination country)
Processing Time
- Orders are typically processed within 1-2 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed the next business day.
Shipping Methods & Delivery Times
We offer the following shipping options:
-
Standard Shipping:
- Estimated delivery time: 4-7 business days
- Cost: $[X]
Please note: Delivery times are estimates and may vary based on your location and carrier.
Shipping Costs
- Shipping costs will be calculated at checkout based on the weight, size of the package, and your delivery address.
- Free shipping on orders over $[X] within [Country].
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (depending on your preferences) so you can track your shipment.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once the carrier has delivered the order. If you suspect your package is missing, please contact the carrier directly or reach out to our customer service team for assistance.
Incorrect Shipping Address
Please double-check the shipping address before completing your order. We are not responsible for delays or additional charges that arise from incorrect or incomplete addresses. If you notice an error after placing your order, please contact us immediately at [Your Contact Info].
International Orders
- International customers are responsible for any customs duties, taxes, or other fees that may be imposed by the destination country.
- Please be aware that international shipping times may vary due to customs procedures and the destination country's postal service.
Order Modifications and Cancellations
If you wish to modify or cancel your order, please contact us as soon as possible. Once your order has been processed or shipped, we may not be able to make any changes.
Customer Support
If you have any questions or concerns regarding your order or shipping, please don't hesitate to reach out to our customer support team at [Customer Support Email] or [Customer Support Phone Number].
Thank you for choosing Luxe Essencez! We look forward to serving you!